Buyer Protection

How to Identify and Avoid Scams on eBuy

21 Apr 2026 2 views Buyer Protection Scam Alert Payments

High-risk scam signals

  • Requests to pay by UPI, bank transfer, WhatsApp, or any method outside eBuy checkout
  • Calls or messages asking for OTPs, card details, or banking credentials
  • Fake courier links, fake refund pages, or lookalike support emails
  • Listing photos or descriptions that look copied, inconsistent, or heavily edited
Warning: eBuy support is designed around official platform and email channels. Do not trust “support” messages from random phone numbers, social accounts, or messaging apps.

Scams aimed at buyers

  • Off-platform payment discounts
  • Fake certificate or grade claims
  • Pressure to mark an order complete before delivery
  • Phishing links disguised as tracking or refund updates

Scams aimed at sellers

  • Fake payment confirmations
  • Pressure to ship before order confirmation
  • Requests to continue a transaction privately
  • Abusive or manipulative attempts to bypass platform review

Best practices

Step 1: Keep the transaction on eBuy from listing to payment to support follow-up.
Step 2: Use order pages, seller profiles, and support tickets instead of private side channels.
Step 3: Report suspicious listings, threads, or messages quickly.
If something feels wrong, pause the transaction and contact support@ebuy.store or use the official order support flow.
Still have questions?
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