How Buyer Protection Works on eBuy

Buyer protection on eBuy is a human-reviewed process for on-platform orders. Buyers should inspect delivery condition carefully and preserve...

Buyer Protection

How to Contact eBuy Support

eBuy uses email-first contact plus order-linked support tickets for secure, auditable support handling. Formal grievances should also stay i...

Getting Started

KYC Verification & Document Privacy on eBuy

KYC (Aadhaar + PAN) is required before your listings go live and before any payout can be processed. Documents are reviewed privately and ne...

Account & Verification

Payments & Buyer Protection at Checkout

eBuy processes payments via Razorpay and holds funds in escrow until delivery is confirmed. The seller receives nothing until you mark the i...

Buyer Protection

Why Keeping Transactions on eBuy Matters

Buyer protection, payment review, and support handling depend on the transaction staying inside eBuy from checkout through follow-up.

Buyer Protection