Nearly every loss on a marketplace starts with the same move. Someone tries to take the deal off the platform.
Stop if you see any of these
- "Pay me directly by UPI or bank transfer and I will give you a discount"
- "Let us continue on WhatsApp, it is easier"
- Anyone asking for an OTP, a password, or card details
- A tracking or refund link that does not go to eBuy
- Listing photos that look copied, watermarked, or too good for the price
Aimed at buyers
- A discount for paying outside eBuy
- Fake grading or certificate claims
- Pressure to confirm receipt of an order before it arrives
- Phishing links dressed up as courier or refund updates
Aimed at sellers
- A screenshot of a payment that never happened
- Pressure to post before the order is confirmed on eBuy
- A request to finish the deal privately
Three habits that prevent almost all of it
Keep everything on eBuy, from first message to payment to follow-up.
Never share an OTP. A real code is for you to type in yourself, never to read out.
Report anything that feels wrong instead of trying to handle it yourself.
eBuy support works through the platform and official email. Treat any "support" message from a random phone number, Instagram account, or WhatsApp as fake.
If something feels off, stop the transaction and write to support@ebuy.store, or use the support option on the order.