Help Center / My account
My account
Creating an account, signing in, KYC verification, notifications, and closing your account.
How do I create an account?
Register with an email address and password, a one-time code, or Google. Verify your email to unlock buying and reviews.
Where do I find my messages on eBuy?
Open Messages. Order chats and messages from eBuy sit together there, with tabs and search to find them.
How do I verify my email address?
Use the code during registration, or resend the verification email after login. Some buying, review, and account actions stay blocked until email verification is complete.
I cannot sign in. What do I do?
Reset your password from the login page, or use a one-time code. Do not create a second account, because it cannot inherit your history.
How do I change my notification settings?
Two master switches for email and on-site alerts, plus per-topic controls. Sellers get payout and KYC alerts on top.
How do I delete my account?
Buyers delete from their profile by typing DELETE. Seller closure is blocked while listings, orders, or payouts are still open.
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