If you only buy
Go to Buyer → Profile and use the account deletion option. You will be asked to type DELETE to confirm.
If you sell
Request closure from Seller → Profile. It will not go through while any of these is true:
- You still have active listings
- An order has not been delivered, or has an open return, refund, or complaint
- A payout is owed or being processed
- An expert review settlement is outstanding
Clear those and the request goes through. It is recorded with the date and reason, which is what lets a closure be confirmed later if anyone asks.
Blocked and cannot see why? Contact support rather than trying repeatedly. They can see which condition is holding it open.
Worth doing first
Your community account
The community signs you in through your marketplace account, so closing that ends community access too. Save anything you have posted that you want to keep.
Your KYC documents
Identity documents follow separate rules from account closure. If your question is about the documents rather than the account, read the KYC and document privacy article.