Both PAN and Aadhaar are needed. A submission with only one will not pass.
Step 1: Go to your account and open seller KYC verification.
Step 2: Enter your name exactly as it appears on your PAN card, then your PAN and Aadhaar numbers.
Step 3: Upload clear photos: PAN front, and Aadhaar front and back. JPG, PNG, or PDF.
Step 4: Enter your bank account number, IFSC code, and account holder name for payouts.
Step 5: Submit. You will get an email confirming it was received.
Photographing your documents
Shoot in daylight, flat on a table, with all four corners in frame. No flash, no glare, no fingers over the numbers. Most rejections are simply an unreadable photo.
What happens next
- Review usually takes 1 to 3 working days
- You are emailed the result, with the reason if it is rejected
- You can keep making draft listings while you wait, but they will not go live
Why submissions get rejected
- Blurred or cropped photo — reshoot in daylight with all corners visible
- Name mismatch — your PAN and Aadhaar names must match. Small spacing differences are fine, a different name is not
- Bank details wrong — one wrong digit in the account number or IFSC fails the check
Aadhaar numbers are validated as 12 digits before submission. If the form rejects yours, check for a typo rather than assuming a fault.
Fix the specific problem and submit again through the same form. Do not create a new account to retry.