Buying on eBuy
8 articlesHow to find what you collect, pay for it safely, and keep track of it afterwards.
Essential Guides
All Articles
How does the cart and checkout work?
Your cart is grouped by seller at checkout. Each seller posts their own parcel, so each seller adds a separate...
Wishlist or watchlist: what is the difference?
Both lists work the same way. The only real difference is that price-drop emails are sent for wishlist items a...
How do I follow a seller?
Open the seller profile and use Follow. You are then told when their new listings pass review and go live.
How do I message a seller?
Messages are attached to an order, so you can message a seller once you have bought from them. Before that, as...
The seller is not replying
Give it two working days. If an order is affected and you still hear nothing, raise a support ticket from that...
How do I leave a review for a seller?
Reviews are tied to completed orders. Open the finished order, give a rating out of 5, and add a comment if yo...