Help Center / Buying
Buying
Finding items, placing an order, saving things for later, and following sellers.
How do I buy something on eBuy?
Find the item, pay through eBuy, track the parcel from your order page, and confirm receipt only after you have checked what arrived.
What is eBuy?
eBuy is an Indian marketplace for coins, banknotes, stamps, trading cards, and other collectibles, where sellers are verified and listings are checked before they go live.
How do I search and filter listings?
Type what you are looking for, or browse a category. Then narrow the results by price, grade, year, and more.
How does the cart and checkout work?
Your cart is grouped by seller, but each listing keeps its own shipping charge. Checkout rechecks availability before payment.
Wishlist or watchlist: what is the difference?
Both lists work the same way. The only real difference is that price-drop emails are sent for wishlist items and not for watchlist items.
How do I follow a seller?
Open the seller profile and use Follow. You are then told when their new listings pass review and go live.
How do I message a seller?
Messages are attached to an order, so you can message a seller once you have bought from them. Before that, ask in the community.
The seller is not replying
Give it two working days. If an order is affected and you still hear nothing, raise a support ticket from that order.
How do I leave a review for a seller?
Reviews are tied to completed orders. Open the finished order, give a rating out of 5, and add a comment if you want to.
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