Why packaging matters
Shipping quality directly affects trust, support load, and refund risk. Sellers are expected to package items responsibly and provide accurate shipment details.
Best practices
- Use protective layers that fit the collectible type and fragility
- Keep items stable inside the parcel so they do not shift in transit
- Use clean labels and correct shipping information
- Add tracking as soon as the item is shipped
Step 1: Package the exact item shown in the listing photos.
Step 2: Ship through the seller order workflow and record the carrier and tracking number accurately.
Step 3: Monitor buyer messages, support tickets, and return requests if the parcel encounters an issue.
Warning: Poor packaging, slow shipment updates, or mismatched tracking can increase the chance of support review and refund pressure.