What KYC-related information eBuy collects
- Government ID details such as PAN or Aadhaar where applicable
- Seller address and identity information
- Bank or payout-related information used for seller operations
- KYC document uploads submitted through official seller flows
Why the platform uses it
- Seller identity verification
- Compliance and fraud-risk review
- Payout setup and marketplace operations
- Support and audit review where required
How to handle requests safely
Step 1: Upload KYC only through the official seller onboarding or seller profile flow.
Step 2: Use support@ebuy.store for privacy questions, correction requests, or account-level follow-up.
Step 3: Expect some data to remain retained where law, disputes, or platform compliance require it.
Warning: Do not send ID documents, OTPs, or payout details through random messages, phone calls, or unofficial social channels.
Privacy, retention, and data-sharing rules are governed by the published privacy policy and applicable law. Help articles summarize the workflow but do not replace the formal policy text.