How do I delete my account?

Buyers delete from their profile by typing DELETE. Seller closure is blocked while listings, orders, or payouts are still open.

My account

When do I get paid?

After the buyer confirms receipt, the return window closes, and the payout waiting period passes. Your KYC must be approved before any payou...

Payments, shipping & refunds

Why have I not received my payout?

A delivered order is not automatically payable. The usual holds are an open return window, an active refund or dispute, or the payout waitin...

Payments, shipping & refunds