What payment methods can I use?

Pay by UPI, card, or net banking through Razorpay. If money is debited but the order does not confirm, wait 15 minutes before doing anything...

Payments, shipping & refunds

My order has not arrived. What do I do?

Check courier tracking from the order page first. If the parcel is genuinely overdue, raise a support ticket from that same page.

Payments, shipping & refunds

Why should I keep everything on eBuy?

Every protection you have depends on there being an eBuy record. Money sent outside eBuy cannot be traced, reviewed, or refunded by eBuy.

Safety & scams

How does community moderation work?

Posts move through review states before appearing. Reports are reviewed by moderators, and some replies are marked as expert replies.

Community