Your seller profile
Your display name, description, and location are under Seller → Profile. Buyers see this on your listings and orders, so keep it accurate. Misleading profile details are treated as a policy breach.
Changing your bank account
Your payout account is set during KYC. To change it afterwards:
Step 1: Go to your seller payout settings.
Step 2: Enter the new account number and IFSC code.
Step 3: Submit for verification. A small test deposit may be used to confirm the account.
Step 4: Wait. Payouts already in progress go to the old account until the new one is confirmed.
The account name must match the name on your KYC. Payouts cannot be sent to an account in someone else's name, including a family member's.
Seller status
- Active — everything works normally
- Limited — some functions paused. You are emailed the reason
- Suspended — seller access removed and live listings paused
Closing your seller account
You can close the seller side and keep buying, or close the account entirely. Either way the request only goes through once you have no active listings, no orders still in progress, no open complaints or refunds, and no payouts waiting.
That is deliberate. Closing an account with a buyer's money or item in the middle of a transaction would leave them stuck.
Account closure cannot be undone. Some records are kept where law or an open case requires it.