How does the cart and checkout work?

Your cart is grouped by seller at checkout. Each seller posts their own parcel, so each seller adds a separate shipping charge.

Buying

What payment methods can I use?

Pay by UPI, card, or net banking through Razorpay. If money is debited but the order does not confirm, wait 15 minutes before doing anything...

Payments, shipping & refunds

How do I buy something on eBuy?

Find the item, pay through eBuy, track the parcel from your order page, and confirm receipt only after you have checked what arrived.

Buying

My payment failed or the money was debited with no order

A failed payment charges you nothing. If your bank shows a debit but the order says unpaid, wait 15 minutes before doing anything else.

Payments, shipping & refunds

Why should I keep everything on eBuy?

Every protection you have depends on there being an eBuy record. Money sent outside eBuy cannot be traced, reviewed, or refunded by eBuy.

Safety & scams