What does eBuy do with my KYC documents?

Documents are visible only to the compliance and support teams. Buyers never see them, and they are never shared for marketing.

My account

How do I delete my account?

Buyers delete from their profile by typing DELETE. Seller closure is blocked while listings, orders, or payouts are still open.

My account

How do I escalate a complaint?

Start with the order ticket or support email. A formal grievance uses the same channel, with your case reference.

Contact support

Why is my seller access limited?

Limits come from verification, policy, or risk review, and they are not all the same thing. The email you received names the reason.

Selling