How can we help you?

Search our Help Center or browse topics below

Popular: Buyer Protection KYC Dispute Payouts Scam PSA Grading Seller Rejection

Browse by Topic

Buying

Finding items, placing an order, saving things for later, an...

8 articles

Selling

Getting verified, listing an item, packing it properly, and...

12 articles

My account

Creating an account, signing in, KYC verification, notificat...

10 articles

Payments, shipping & refunds

How you pay, what shipping costs, when money moves, and what...

15 articles

Safety & scams

Spotting scams, protecting your account, and why every deal...

4 articles

Authenticity & grading

What expert review checks, how graded and raw items differ,...

3 articles

Community

Signing in to the community, posting, and how moderation wor...

3 articles

Contact support

How to reach the eBuy team and what to include so your issue...

3 articles

Featured Articles

Payments, shipping & refunds

How does eBuy protect my payment?

eBuy holds your money until you confirm the item arrived. The seller is paid only after you mark the order Received.

54
Safety & scams

How do I spot a scam?

Almost every scam starts the same way: someone wants to move the deal, the payment, or the conversation off eBuy.

75
Payments, shipping & refunds

How do I get a refund or return an item?

Start from the order page. Which options you see depends on whether the order is paid, delivered, and still inside the return window.

66
Authenticity & grading

What is expert review?

A reviewer checks every listing before it goes live: photos, category, and description. It checks listing quality, not authenticity.

56
Buying

What is eBuy?

eBuy is an Indian marketplace for coins, banknotes, stamps, trading cards, and other collectibles, where sellers are verified and listings are checked before they go live.

139
My account

How do I create an account?

Register with an email address and password, a one-time code, or Google. Verify your email to unlock buying and reviews.

68

Most Viewed

1
What is eBuy?
Buying
2
How do I create a listing?
Selling
3
How do I escalate a complaint?
Contact support
4
How do I spot a scam?
Safety & scams
5
How do I contact eBuy support?
Contact support

Still Need Help?

Open a Support Ticket
Response within 1 business day
Get Support
Open a Dispute
For order issues and scam reports
Open Dispute Guide
Expert Review
Verify authenticity before buying
Learn About Expert Review