What Is KYC and Why Does eBuy Require It?

Seller participation on eBuy depends on identity and compliance review. KYC is how the platform reviews that information.

Account & Verification

How to Research Certification Numbers and Reference Data

Use third-party certificate lookups, serial checks, and collectible reference data carefully. eBuy does not control external registries.

Authentication & Grading

Payments & Buyer Protection at Checkout

eBuy processes payments via Razorpay and holds funds in escrow until delivery is confirmed. The seller receives nothing until you mark the i...

Buyer Protection

How to Create a Strong Listing on eBuy

Use draft-first listing creation, accurate attributes, original images, and category-specific details before submitting for expert review.

Selling on eBuy

Packaging and Shipping Best Practices for eBuy Sellers

Secure packaging, clear tracking, and timely shipping reduce claims, returns, and seller risk on eBuy.

Selling on eBuy

Why Seller Access May Be Limited on eBuy

Seller access can be limited by verification issues, support review, policy enforcement, or payout-risk handling. Not every restriction mean...

Selling on eBuy

Understanding Your Seller Verification Status on eBuy

Seller onboarding stays inside your buyer account until approval. Draft listings can be started before seller verification is approved.

Selling on eBuy

What to Do If Your Item Doesn’t Arrive

Use your order page, courier tracking, and support tools first if an order looks delayed or incomplete.

Buyer Protection

Why Keeping Transactions on eBuy Matters

Buyer protection, payment review, and support handling depend on the transaction staying inside eBuy from checkout through follow-up.

Buyer Protection