What is expert review?

A reviewer checks every listing before it goes live: photos, category, and description. It checks listing quality, not authenticity.

Authenticity & grading

Seller order cancellation, refunds, and return reviews

Cancel from Seller Orders with a reason, refund only after cancellation, and review return items with evidence when the buyer sends somethin...

Selling

Why is my listing still under review or rejected?

Every listing is checked before it goes live, usually within a working day. Rejections are almost always photos, category, or grading.

Selling

How does community moderation work?

Posts move through review states before appearing. Reports are reviewed by moderators, and some replies are marked as expert replies.

Community

How do I leave a review for a seller?

Reviews are tied to completed orders. Open the finished order, give a rating out of 5, and add a comment if you want to.

Buying

I think the item I received is fake

Raise a support ticket from the order before marking it Received, and ask the community for a second opinion with clear photos.

Safety & scams

How do I verify my email address?

Use the code during registration, or resend the verification email after login. Some buying, review, and account actions stay blocked until...

My account

What is the difference between graded and raw items?

A graded item has been assessed and sealed by a third-party company. A raw item has not, so you are relying on the seller and the photos.

Authenticity & grading

How do I start selling on eBuy?

Build a draft listing straight away, complete KYC verification, then submit the draft for review once you are approved.

Selling

How do I create a listing?

Pick the most specific category, photograph front and back in daylight, add a video if it helps, grade honestly, and submit for review.

Selling

What can I not sell on eBuy?

Counterfeit, stolen, or illegal items, anything you do not own, undisclosed replicas, and listings using photos that are not yours.

Selling

What is eBuy?

eBuy is an Indian marketplace for coins, banknotes, stamps, trading cards, and other collectibles, where sellers are verified and listings a...

Buying

How do I create an account?

Register with an email address and password, a one-time code, or Google. Verify your email to unlock buying and reviews.

My account

How do I follow a seller?

Open the seller profile and use Follow. You are then told when their new listings pass review and go live.

Buying

How do I complete KYC verification?

Submit PAN and Aadhaar with clear photos, matching names, and your bank details. Review usually takes 1 to 3 working days.

My account