52 results for "Expert Review"
What is expert review?
A reviewer checks every listing before it goes live: photos, category, and description. It checks listing quality, not authenticity.
Authenticity & gradingHow do I leave a review for a seller?
Reviews are tied to completed orders. Open the finished order, give a rating out of 5, and add a comment if you want to.
BuyingSeller order cancellation, refunds, and return reviews
Cancel from Seller Orders with a reason, refund only after cancellation, and review return items with evidence when the buyer sends somethin...
SellingWhy is my listing still under review or rejected?
Every listing is checked before it goes live, usually within a working day. Rejections are almost always photos, category, or grading.
SellingHow do I follow a seller?
Open the seller profile and use Follow. You are then told when their new listings pass review and go live.
BuyingHow do I message a seller?
Messages are attached to an order, so you can message a seller once you have bought from them. Before that, ask in the community.
BuyingHow do I manage my seller account?
Update your profile and bank details from the Seller section. New bank details take effect only after they pass verification.
SellingWhy is my seller access limited?
Limits come from verification, policy, or risk review, and they are not all the same thing. The email you received names the reason.
SellingWhat does my seller verification status mean?
Not started, submitted, rejected, restricted, or approved. Drafts work throughout; publishing and payouts wait for approval.
SellingThe seller is not replying
Give it two working days. If an order is affected and you still hear nothing, raise a support ticket from that order.
BuyingWhat is the difference between graded and raw items?
A graded item has been assessed and sealed by a third-party company. A raw item has not, so you are relying on the seller and the photos.
Authenticity & gradingWhat is eBuy?
eBuy is an Indian marketplace for coins, banknotes, stamps, trading cards, and other collectibles, where sellers are verified and listings a...
BuyingWhat fees does eBuy charge?
Buyers pay the item price plus shipping, with nothing added. Sellers pay a 5% platform fee on the item price and a 2% gateway fee plus GST,...
Payments, shipping & refundsI think the item I received is fake
Raise a support ticket from the order before marking it Received, and ask the community for a second opinion with clear photos.
Safety & scamsHow do I delete my account?
Buyers delete from their profile by typing DELETE. Seller closure is blocked while listings, orders, or payouts are still open.
My account